ManageEngine has announced a major GenAI release in the cloud version of its unified service management platform, ServiceDesk Plus, to transform service experiences and foster greater productivity levels for end users, technicians, and process owners. ManageEngine’s AI strategy for ServiceDesk Plus revolves around providing customers with the flexibility to chooseRead More…
ManageEngine today announced its participation at Cairo ICT 2021, which will be held from November 7-10 at New Cairo’s Egypt International Exhibition Center, where it will highlight its flagship product, ServiceDesk Plus, an ITIL-ready service desk solution used by ITSM professionals globally.Read More…
ManageEngine, the enterprise IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the 2021 Gartner Magic Quadrant for IT Service Management Tools.Read More…
Channel Post MEA speaks with Nirmal Kumar Manoharan, Regional Sales Director, ManageEngine about their participation at Gitex Technology Week 2020 and he explains that his company will be showcasing its entire suite of products, which will help enterprises deal with their IT-related challenges.Read More…
ManageEngine and the developers of ServiceDesk Plus, the flagship ITSM suite used by more than 100,000 service desks worldwide, today announced the results of its survey, The State of ITSM in the COVID-19 Pandemic.Read More…
ManageEngine, the real-time IT management company, today announced it has integrated its endpoint management application, Desktop Central, with Zendesk’s help desk platform, Zendesk Support.Read More…
ManageEngine, introduced the unified approach to enterprise service management with an update to the cloud version of its flagship ITSM product, ServiceDesk Plus. The company said, “with the ability to launch and manageRead More…
ManageEngine, the real-time IT management company, today announced the general availability of change workflows for its flagship ITIL-ready help desk software,Read More…
ManageEngine, the real-time IT management company, today announced it has been positioned by GartnerRead More…
